Whether you have a question about a product, an existing order, shipping, tracking, returns, exchanges, or refunds, our customer support team is available to assist you.
For general questions, order assistance, shipping, returns, or payment inquiries:
hello@easnuc.comOur customer support team is available during regular business hours.
+1 695-823-6070Monday – Friday
9:00 AM – 6:00 PM ET
Saturday – Sunday
Closed
5930 Bennington St
Philadelphia, PA 19120
United States
To help us assist you as efficiently as possible, please include your order number when contacting us about an existing purchase.
Include your order number and the email address used when placing the order.
Include your order number and tracking number, if one has already been provided.
Tell us which product you would like to return or exchange and the reason for your request.
Include your order number, a description of the issue, and clear photographs of the product and packaging where applicable.
We aim to respond to customer inquiries within 24–48 business hours. Messages received outside our regular support hours will be reviewed on the next business day.
The business address listed on this page is not automatically the authorized return address.
Before mailing any return or exchange, please contact hello@easnuc.com to request return authorization and receive the applicable return instructions and authorized return address.
Easnuc does not provide prepaid return labels. Customers are responsible for obtaining and paying for the return shipping label in accordance with our Return & Refund Policy.
For complete information about shipping, returns, payments, privacy, and purchasing terms, please review our published policies.
Have a question? Send us an email and our customer support team will get back to you as soon as possible.
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